000 00420nam a2200133Ia 4500
008 180112s9999||||xx |||||||||||||| ||und||
020 _a9781422139066
082 _a658.3
100 _aNAYAR VINEET
245 0 _aEMPLOYEES FIRST COSTOMERS SECOND TURNING CONVENTIONAL MANAGEMENT UPSIDE DOWN
260 _bHarvard Business School Publishing
_c2001
300 _a198
650 _aHuman Resource Management-Organizational Behaviour
942 _cGEN_BK
999 _c6341
_d6341