000 00386nam a2200133Ia 4500
008 180112s9999||||xx |||||||||||||| ||und||
020 _a9788177226225
082 _a658.812
100 _aALOK KUMAR;SINHA CHABBI;SHARMA RAKESH
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT
_bCONCEPTS AND APPLICATION
260 _aNEW DELHI
_bBIZTANTRA
_c2007
300 _a350
650 _aCustomer Relationship
942 _cGEN_BK
999 _c6179
_d6179