000			00352nam a2200133Ia 4500
008			180112s9999||||xx |||||||||||||| ||und||
020			_a9781305081857
082			_a658.45
100			_aGUFFEY MARY ELLEN
245		0	_aBUSINESS COMMUNICATION PROCESS AND PRODUCT
260			_aNEW YARK _bTHOMSON _c2002
300			_a532+I-15
650			_aBusiness communication
942			_cGEN_BK
999			_c4956 _d4956