TY  - BOOK
AU  - NAYAR VINEET
TI  - EMPLOYEES FIRST COSTOMERS SECOND TURNING CONVENTIONAL MANAGEMENT UPSIDE DOWN
SN  - 9781422139066
U1  - 658.3 
PY  - 2001///
PB  - Harvard Business School Publishing
KW  - Human Resource Management-Organizational Behaviour
ER  -